November 24,2020

Dear BVS Clients

Thank you for your continued support and patience as we all ease our way through this Covid 19 Pandemic.  The “curbside” model we adopted earlier this year has been successful for us to provide care to our patients while practicing social distancing, and we will continue it thru the winter months with modifications.   The adjustments will continue to maximize everyone’s well  being until it is safer for us all to return to our preferred in person appointments.

There is a general “Check In” form available on our website that can be filled out in advance and handed to us at your appointment time or when you drop your pet off for care.  If you complete it at home, this should minimize time that anyone needs to spend outside in the unpredictable winter weather while clarifying what needs to be addressed during a visit.

When you arrive at BVS, please call in and the receptionists will guide you from there as we will be using various entries around the building to expedite efficiency while keeping everyone warm in vehicles.  The general traffic flow will be from the front parking lot towards the employee entrance at the other end of the building if the side doors are used.

When you bring your pet to an entry, we will be wearing masks and would appreciate it if you would do the same for those close contact moments.  When your pet is ready to return to you, we will give you a call to let you know when to expect a staff member to meet you at an entry.

Thank you again for trusting us to care for your animals and we are anxiously awaiting the day when we can spend more time with each of you in person again.  In the mean time, stay safe.

Sincerely,

The Doctors and Staff of BVS